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The Evident AI Banking Index

EVIDENT AI BANKING INDEX OCTOBER 2024

The Evident AI Banking Index provides an unrivalled benchmark of AI adoption and maturity throughout the banking sector.

The Index evaluates 50 of the largest banks in North America, Europe, and Asia against 90 individual indicators drawn from millions of publicly available data points.

The benchmark spans four critical pillars of AI capability: Talent, Innovation, Leadership, and Transparency. Collectively, these metrics provide a comprehensive view of the state of play in AI x Banking.

COMPANY

▼

RANK
TALENT
INNOVATION
LEADERSHIP
TRANSPARENCY
JPMorganChase
1
2
1
3
1
Capital One
2
1
3
14
14
Royal Bank of Canada
3
6
2
8
10
Wells Fargo
4
4
5
36
8
CommBank
5
7
12
2
5
UBS
6
3
18
15
15
HSBC
7
15
9
5
3
Citigroup
8
5
7
13
43
TD Bank
9
10
8
20
16
Morgan Stanley
10
18
4
17
42
Goldman Sachs
11
13
6
27
37
BNP Paribas
12
12
14
6
21
BBVA
13
8
20
7
26
BNY
14
20
13
10
11
Bank of America
15
11
11
18
20
DBS
16
21
50
1
7
ING
17
9
19
9
24
NatWest
18
16
23
16
9
Standard Chartered
19
31
15
11
2
Scotiabank
20
22
36
22
4
Société Générale
21
17
30
23
29
CIBC
22
29
28
24
6
Intesa Sanpaolo
23
46
24
4
12
Bank of Montreal
24
27
10
39
17
Barclays
25
19
21
45
28
Deutsche Bank
26
25
16
31
33
Lloyds Banking Group
27
28
17
33
19
Santander
28
23
31
34
18
ABN AMRO
29
14
35
35
46
Rabobank
30
24
41
29
30
State Street
31
38
26
21
27
Crédit Agricole
32
34
25
28
40
ANZ
33
36
40
12
25
NAB
34
32
46
32
13
PNC Financial
35
26
38
44
35
US Bank
36
30
32
37
32
Westpac
37
37
39
19
22
KBC
38
45
22
26
39
Citizens Financial
39
33
47
30
47
Groupe BPCE
40
43
37
43
41
CaixaBank
41
40
45
38
38
Danske Bank
42
35
49
48
34
Truist Bank
43
44
34
46
45
Crédit Mutuel
44
50
27
25
31
Commerzbank
45
48
42
41
23
UniCredit
46
47
29
50
36
Raiffeisen Bank Intl
47
41
43
42
49
Nordea
48
39
48
47
44
Charles Schwab
49
42
44
40
48
First Citizens
50
49
33
49
50
Testimonial
"The Evident AI Index shines a light on the growing impact artificial intelligence is having on the financial services industry" - Teresa Heitsenrether, Chief Data & Analytics Officer, JPMorganChase

EVIDENT AI BANKING INDEX: KEY FINDINGS REPORT

card-key-findings

Key Findings

Key Findings |
October 2024

Evident AI Banking Index Key Findings Report

Explore the latest Evident AI Banking Index rankings and the methodology driving the world's most in-depth benchmark of AI maturity in banking. The October 2024 update of the Evident AI Banking Index assesses the AI maturity of 50 of the world’s largest banks across North America, Europe, and APAC. Download now to review the latest profiles of Index leaders, regional trends, and key insights from our year-over-year analysis.

Last Updated: October 2024

The third edition of the Evident AI Banking Index was published in October 2024. Get in touch to review the full rankings and access a customised Diagnostic Report focusing on your bank’s performance profile.

Get in touch

USA

Bank of America
BNY
Capital One
Charles Schwab
Citigroup Inc.
Citizens Financial Group
First Citizens
Goldman Sachs
JPMorganChase
Morgan Stanley
NC Truist
PNC Financial Services
State Street Corporation
U.S. Bancorp
Wells Fargo

Canada

Bank of Montreal
Bank of Nova Scotia
Canadian Imperial Bank of Commerce
Royal Bank of Canada
Toronto-Dominion Bank

Australia

ANZ Bank
Commonwealth Bank of Australia
National Australia Bank
Westpac

Singapore

DBS Bank

United Kingdom

Barclays
HSBC
Lloyds Banking Group
NatWest Group
Standard Chartered

France

BNP Paribas
Crédit Agricole
Crédit Mutuel
Groupe BPCE
Société Générale

The Netherlands

ABN AMRO
ING Group
Rabobank

Spain

Banco Bilbao Vizcaya Argentaria
Banco Santander
CaixaBank

Germany

Commerzbank
Deutsche Bank

Italy

Intesa Sanpaolo
UniCredit Group

Austria

Raiffeisen Bank International

Belgium

KBC Group

Denmark

Danske Bank

Finland

Nordea Bank

Switzerland

UBS Group

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Methodology

The Evident AI Banking Index is an "outside-in" assessment based on publicly available data from both company reporting and a range of third-party data sources. It has been built with input from 50+ leading subject matter experts in banking, technology, and benchmarking. Each company is assessed on 90 individual indicators across four pillars of analysis:

PILLAR

WEIGHTING

Talent

Talent

Capability & development

45%

Innovation

Innovation

Research, patents, ventures, ecosystem

30%

Leadership

Leadership

in public communications and strategy

15%

Transparency

Transparency

of responsible AI activities

10%

Evident AI Index Contributors

The Evident AI Index has been built with input from many leading experts in the fields of AI, financial services and index building. Each has provided invaluable guidance and expertise on the index methodology.

Maria Axente

Responsible AI Lead, PwC

Azeem Azhar

Founder, Exponential View

David Brierwood

Former COO, MSCI
Chairman of the Board, Rimes

Niall Cameron

Founder, FinTechConnex & FinTechAxis
Former Global Head, Corporate and Institutional Digital, HSBC

Jacomo Corbo

Co-CEO, PhysicsX
Chief Scientist, Quantum Black
Partner, McKinsey & Co

Tom Davenport

Distinguished Professor, Babson College

Ray Eitel-Porter

Managing Director and Global Lead for Responsible AI, Accenture

Mark Esiri

Founder / Chairman, Venrex Investment Management LLP

Kay Firth-Butterfield

Head of AI and Machine Learning, World Economic Forum

Mattias Fras

Group Head of AI Hub, Nordea

Sarah Gadd

Head of Data Platforms and AI Solutions, Co-Head Chief of Technology Office (ad interim), Credit Suisse

Scott Galloway

Professor of Marketing, New York University
Co-host, Pivot podcast

Gary Ginsberg

Former Executive Vice President, Time Warner

Tabitha Goldstaub

Chair AI Council & Exec Director, Innovate Cambridge

Tim Gordon

Partner, Best Practice AI

Dimitri Goulandris

CEO, Cycladic

Rajesh Iyer

Global Head of ML & Generative AI for Financial Services, Capgemini